Privacy and Cookie Policy

Privacy Policy

Welcome to the KP Events privacy notice.
We respect your privacy and are committed to protecting your personal data. This notice explains how we handle your personal data when you visit our website and informs you of your privacy rights and how the law protects you.

This privacy notice is structured to allow you to navigate to specific sections. Please also refer to the Glossary to better understand the terms used.

1. Important Information and Who We Are

Purpose of this Privacy Notice

This privacy notice provides details on how KP Events collects and processes your personal data through this website, including data you may provide when you:

  • Sign up for our newsletter
  • Purchase a product or service
  • Complete a survey
  • Enter a competition

This website is not intended for children, and we do not knowingly collect data relating to children.

Please read this notice alongside any other privacy or fair processing notice we may provide for specific services.

Controller

KP Events is the controller responsible for your personal data (referred to as “KP Events”, “we”, “us”, or “our” in this notice).

We have appointed a Data Protection Officer (DPO) to oversee privacy-related matters. If you have questions or would like to exercise your rights, please contact:

Data Protection Officer: Paul Griffin
Email: paul@kpevents.net
Postal Address: 3 Tudor Row, Lichfield, Staffordshire WS13 6HH

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk. However, we would appreciate the opportunity to resolve your concerns first—please contact us directly.

Changes to the Privacy Notice

This policy was last updated on 20 May 2018. Please contact us if you would like to request a previous version.

It is important that the personal data we hold about you is accurate and current. Please let us know of any changes during your relationship with us.

Third-party Links

Our website may include links to third-party websites, plug-ins, or applications. Clicking those links may allow third parties to collect or share data about you. We are not responsible for their privacy practices and encourage you to read the relevant policies when you leave our website.

2. The Data We Collect About You

“Personal data” refers to any information that can identify a person. It does not include anonymised data.

We may collect, use, store, and transfer the following types of personal data:

  • Identity Data: name, username, date of birth, gender, etc.
  • Contact Data: address, email, phone numbers
  • Financial Data: bank or payment card details
  • Transaction Data: payments made and products/services purchased
  • Technical Data: IP address, browser type, time zone, device information
  • Profile Data: login details, preferences, purchase history, feedback
  • Usage Data: how you interact with our website
  • Marketing and Communications Data: preferences for communication and marketing

We also collect Aggregated Data (e.g., statistical or demographic data) which does not directly identify you unless combined with other data.

3. How We Collect Your Personal Data

We use various methods to collect data from and about you, including:

  • Direct Interactions: When you complete forms, sign up, make purchases, or contact us.
  • Automated Technologies: As you use our site, we may collect Technical Data using cookies and server logs.
  • Third Parties: We may receive personal data from:
    • Analytics providers (e.g., Google)
    • Advertising networks (e.g., Google Ads)
    • Payment providers (e.g., Sage, PayPal)
    • Public databases (e.g., Companies House)

4. How We Use Your Personal Data

We only use your data where the law permits. Most commonly, we will use your data:

  • To fulfil a contract with you
  • Where necessary for our legitimate interests (and not overridden by your rights)
  • To comply with legal obligations

We generally do not rely on consent, except for third-party marketing.

You can withdraw consent at any time by contacting us.

Purposes and Legal Bases

Purpose Data Type Legal Basis
Registering you as a customer Identity, Contact Performance of contract
Processing orders and payments Identity, Contact, Financial, Transaction Performance of contract; legitimate interest (debt recovery)
Managing our relationship with you Identity, Contact, Profile Legal obligation; legitimate interest
Running promotions or surveys Identity, Contact, Usage, Profile Performance of contract; legitimate interest
Protecting our business and website Identity, Technical, Contact Legal obligation; legitimate interest
Delivering relevant content and ads Identity, Technical, Usage, Profile Legitimate interest
Analysing site usage Technical, Usage Legitimate interest
Making recommendations Identity, Profile, Usage Legitimate interest

5. Marketing Preferences

Promotional Offers

We may use your data to tailor offers and marketing communications. You will receive marketing from us only if:

  • You requested information or made a purchase
  • You registered for a promotion
  • You have not opted out

Third-Party Marketing

We will obtain your explicit consent before sharing data with third parties for marketing.

Opting Out

You can opt out at any time by contacting us. This won’t affect service-related communications.

6. Cookies

Cookies are small files stored on your device. They help enhance user experience and allow us to track website performance.

We use:

  • Performance Cookies (e.g., Google Analytics) to understand user behaviour.
  • No personal data is stored in cookies.

You can disable cookies in your browser settings. Doing so may affect functionality. Learn more in our Cookie Policy (below).

7. Change of Purpose

We only use your data for the purpose it was collected. If we need to use it for a new purpose, we’ll inform you and explain the legal basis—unless required by law.

8. Sharing Your Personal Data

We may share your data with:

  • Trusted third parties to fulfil contractual obligations (e.g., payment providers)
  • External platforms such as Google or Amazon for operational purposes

All parties are required to respect your data and process it in accordance with the law.

9. Data Security

We implement security measures to prevent unauthorised access, alteration, or disclosure of your data. Access is limited to employees and partners who need it and are bound by confidentiality agreements.

In case of a data breach, we will notify you and the relevant authorities as legally required.

10. Data Retention

We retain your personal data only as long as necessary for the purposes it was collected, including legal and accounting obligations.

You can request data deletion at any time (see Your Legal Rights). In some cases, we may anonymise data for research or statistical use.

11. Your Legal Rights

You have the right to:

  • Access your data
  • Request correction or deletion
  • Object to or restrict processing
  • Request data transfer
  • Withdraw consent at any time

To exercise any of these rights, please contact us. No fee is required unless your request is excessive. We may request identification for verification.

We aim to respond within one month.

12. Glossary

  • Legitimate Interest: Business interest that does not override your rights
  • Performance of Contract: Processing needed to fulfil a contract
  • Legal Obligation: Required by law

Cookie Policy

Cookies are small text files stored on your device to improve website functionality and performance. They help remember preferences, understand browsing habits, and enhance your experience.

We use:

  • Google Analytics cookies for anonymous site usage tracking

You can delete cookies via your browser settings. Blocking cookies may affect website functionality.

Who We Share Data With

We share non-personal data (e.g., from cookies) with Google Analytics to help us analyse and improve our website.

By using our site, you consent to the use of cookies as described.